Capella Singapore
  • Singapore, SGP
  • Full Time

Job Overview

The Spa Therapist administers professional massage, facial and body treatments to our guests. With a thorough knowledge of numerous massage and facial modalities, and possess a general understanding of body and facial treatments, the Spa Therapist will be trained in our spa's specific massage, facial and body treatment offerings to effectively provide wellness solutions to meet the needs of our guests.

 

Key Responsibilities

  • Provide consistent professional massage, facial and body treatments in accordance with spa protocols and accepted certification practices.
  • Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
  • Effectively inform and share with our guests about specific wellness concerns.
  • Perform prep work, properly clean and restock room as required.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
  • Handle guests' questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by guests.
  • Document all guests' requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation and follow up to ensure completion and guest satisfaction.
  • Assist in all areas of spa operation as requested by management.

 

 Talent Profile

  • National Institute of Technical Education Certificate (NITEC) in Spa and Aesthetic Therapy or,
  • National Institute of Technical Education Certificate (NITEC) in Beauty Therapy or,
  • Higher NITEC in Beauty & Spa Management or,
  • Singapore Workforce Skills Qualifications (WSQ) for the Spa Sector
  • Have a thorough knowledge of numerous massage and facial modalities, and general understanding of body and facial treatments
  • Excellent interpersonal and communication skills
Capella Singapore
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