Capella Singapore
  • Singapore, SGP
  • Full Time

Position Overview

The Security Officer patrols the hotel as part of an overall security function, checking all areas while continuously maintaining a discreet and diplomatic presence that ensures the protection of guests, staffs and hotel assets. Control and monitor access to Back Of the House areas and staff entrance. Monitor and operate the CCTV and alarm system, when required.

The Role

  1. Protect and safeguard all hotel guests and associates, their belongings and all hotel assets
  2. Make regular rounds of assigned areas for unsecured windows and note any unusual circumstances or safety violations
  3. Investigate any offense reported while on patrol and to ensure full details are made available to the supervisor
  4. Monitor and control access to Back of the House areas by screening all visitors and associates when required
  5. Conduct designated investigations into alleged theft or lost items, noise complaints, assault complaints, cases of harassments and other guest complaints
  6. Comply with all security procedures in conjunction with the local operating procedures, noting and reporting those who are in violation
  7. Maintain a close watch for any fire or safety hazards.
  8. Assist in any fire or other emergency situation.
  9. Respond to the scene of guest/employee accident promptly

Talent Profile

  1. Possess a valid security license issued by the Police Regulatory Department
  2. Must be HCTA / RTT(Recognise Terrorist Threat) certified
  3. Possess good observation skills
  4. Responsible and attentive to surroundings and people at all times
  5. Able to focus on guests' needs and remain calm and courteous at all times

Capella Singapore
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