Capella Singapore
  • Singapore, SGP
  • Full Time

Job Overview

The Bar Manager is responsible for the management of all aspects of the food and beverage functions of the bar. The incumbent directs, implements and maintains a service and management philosophy which serves as a guide to staff that is in accordance with Capella's standards.

 

Key Responsibilities

  • Organize assigned station and ensure readiness prior to guest arrival
  • Scheduled in-house group activities, locations and times
  • Review Sales for previous day, resolve discrepancies with accounting tracking revenue against budget
  • Prepare weekly duty roster in accordance with staffing guidance and labor forecasts
  • Anticipate guests' needs, respond promptly and acknowledge all guests
  • Guide the activities of the assigned servers to ensure optimum service to guests.
  • Maintain positive guest relations at all times.
  • Monitor and handle guest complaints
  • Ensure continuous beverage revenue generation with incentives, promotions and upselling
  • Check cleanliness and condition of assigned station and service areas; rectify any deficiencies.
  • Check quality and amount of all restaurant stock
  • Ensure a sufficient supply of all silverware, glassware and chinaware for service

 

Talent Profile

  • Diploma in Food and Beverage/ Hospitality Management or equivalent qualification
  • At least 3 years of experience in a similar capacity in an international hotel.
  • Excellent communication and interpersonal skills
  • Well organised and attention to details
  • Guest oriented and service minded
  • Singapore Food Hygiene and Food Handling certificate
Capella Singapore
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