Capella Singapore
  • Singapore, SGP
  • Full Time

Job Overview
The F&B Captain/Server/Host/Hostess assists the Restaurant Manager in directing and organizing the staff to ensure first class service, food & beverage offerings and marketing to maximize profits and guest satisfaction. Responsible for opening and closing the outlet each day and achieve guest satisfaction at every service opportunity, the incumbent ensures smooth operation of the outlet with compliance to health & safety standards.
 
Key Responsibilities
  • Ensure service standards and process are observed to achieve high levels of guest satisfaction when dining
  • Take order accurately
  • Provide food & beverage service
  • Make recommendations confidently and appropriately
  • Handle complaints and follow up promptly with guests on incidents to complete feedback raised
  • Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
Talent Profile
  • NITEC or Higher NITEC or Diploma in relevant fields
  • Minimum 1 year working experience in F&B environment
  • Excellent communication and interpersonal skills
 
Capella Singapore
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