Position Overview

Assist the Restaurant Manager in directing and organizing the staff to ensure first class service, food & beverage offerings and marketing to maximize profits and guest satisfaction

The Role
A. Monitor Food and Beverage Services

1. Leading service operations
2. Up-selling products based on your extensive product knowledge

B. Execute Food and Beverage Operations

1. Assuring restaurant set up is complete and walkthrough is done before shift
2. Supervising a team of captains

C. Maintain Hygiene, Safety and Standards

1. Improving procedures and systems
2. Conducting basic training and ensure Standard Operating Procedures are adhered to

D. Maintain Guest Experience

1. Building and maintaining relationships with guests
2. Maintaining guest satisfaction levels by being proactive in service operations

Talent Profile

1. Experienced in service operations in a (formal) restaurant with minimum of 2 years of experience
2. Wine knowledge or experience in wine service will be favorable considered
3. Individuals who are driven and organized